No checks, those are a thing of the past (sorry not sorry).
All Orders are shipped USPS Priority Mail with tracking information. Most orders are shipped within 3-5 days of purchase, but usually sooner. If you need something for a deadline, let us know what that deadline is and we will try our absolute best to get it to you by that date, which often includes upgrading the item to express at our expense. We have excelled in getting items to customers to save the day, be it late birthday present, burning man, a festival, concert etc etc etc. Should you be the 1 out of over 4500 happy customers that doesn't receive your item in time, remember that we are only human, and also that the post office workers are only human. In each description at the top of the page we list it:
"item is in stock"
"Item is not in stock, please allow 2-4 weeks for completion."
If the item is not in stock and you need it by a close deadline, please do not order it.
We use USPS priority mail. Delivery times vary depending on the country, but most orders arrive within 14 to 30 days. Please note that this shipping method does not provide detailed tracking info like fed-ex or UPS. It is a very simple tracking info only.
For better tracking info, and much faster guaranteed delivery of usually 1-2 weeks, please pay an extra $22 to upgrade to express shipping. Use this link to purchase express shipping even after you have already purchased an item:
If your order does not arrive within 30 days of shipment please contact us. Customs fees vary widely depending on the country and are the sole responsibility of the buyer.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
We do offer refunds, but only items that are visibly unworn. For a full refund, there can be no visible wear on any of the leather or hardware and all of the original components need to be included.
All Returns must be made within 30 days from when the item was received.
Once we have received the item back in the mail, we will issue you a refund and contact you.
Please mail ail all returns to:
1048 Santee St
Los Angeles, CA
To contact us please do so through etsy convos, not email or facebook. You will get the fastest response with this method.
We get an insane amount of messages daily. It is difficult for us to keep track when we are bouncing back and forth between email, facebook or etsy. 1 more reason to use etsy convos, (just sayin).
Check out the entire Jungle Tribe collection for something bad ass for your next festival outing, Comicon, WonderCon - or maybe some rock, punk, goth, biker, steampunk and cosplay inspired accessories. Whether it’s a multi-functional handbag, an artisanal necklace, a pair of bad ass leather gloves or a leather bra , let us be your one stop shop for uncommonly incredible trendsetting statement pieces.
Jungle Tribe gives you many thanks for supporting independent artists!
Oct 29, 2018
Wow!! Beautiful bag! High quality, love wearing it -- always get tons of compliments! Not only is it super cute, but when I had trouble with the wrong shipping address it was immediately corrected for me! This isn't just an awesome product -- it's made by awesome people! ^-^ Definitely recommend -- and would most definitely buy from their shop again!! Absolutely love!
Sep 21, 2017
Beautiful bags, fast response and my mailbox smelled like leather....so nice. Thank you so much, I'm almost able to put it on as a holster with no help, almost. Dang it, thats ok. Love them both.
May 18, 2017
This bag is so awesome! The quality is great and it feels sturdy. I love wearing it this hip formation and I have yet to find an outfit it doesn't improve. I feel like a total badass.
Apr 25, 2017
awesome holster.. really great craftsmanship! I would definitely recommend it
Sep 19, 2016
Amazing people. Bag is great too. But seriously. The people behind this company took an awful situation I was in (not involving them at all!) and turned it around to where I was smiling again. Nothing but thankfulness and respect. Looking forward to owning more bags from JungleTribe.